ULTIMATE ELECTRONIC RUDENESS   

     Just now as I was working--9 AM Sunday, the phone rang and I picked
it up. A recorded voice said, "I have a call for you, but all of our operators
are busy at the moment, so please hold briefly."

    Why in God's Name would I hold? It's sort of an ultimate electronic 
rudeness, isn't it, to be phoned by a recorded voice that tells you you've been 
put on hold?